UFS 3.1 Mistaken As 4.0, OnePlus 12R 256GB Phone Offers Full Refund

Oneplus officials recently confirmed that all models of Oneplus 12R are equipped with UFS 3.1 instead of the previously claimed highest UFS 4.0, sparking heated discussions among netizens.

Regarding this, OnePlus announced that it will provide a refund to users who have received the phone. For specific instructions, please contact customer service. The deadline is March 16, 2024.

The OnePlus 12R smartphone was launched overseas last month, with a starting price of 699 euros, corresponding to the Chinese model OnePlus Ace 3.

The OnePlus 12R is equipped with a Snapdragon 8 Gen 2 processor, a 6.78-inch 1264×2780 LTPO4 AMOLED display with support for a 120Hz refresh rate, peak brightness of up to 4500 nits, and global brightness of 1600 nits. The phone also features a large 5500mAh battery and supports 100W SUPERVOOC wired charging.

In terms of the camera, the OnePlus 12R uses a 50MP Sony IMX890 main camera, with a large 1/1.56-inch sensor, a 24mm f/1.8 lens, an 8MP ultra-wide-angle lens, and a 2MP macro lens. The front camera is a 16MP f/2.4. In addition, the OnePlus 12R supports IP64 dust and water resistance.

SEE ALSO: OnePlus 12/12R Debuts Overseas, Starting at €699

Attached is the official response from before:

Hello friends,

I’m excited that so many of you are now starting to receive your OnePlus 12 Series devices and experience for yourself all their amazing new features.

I’m writing today to let you know that we have made a mistake in our communications for OnePlus 12R and to explain what happens next.

During the launch of the OnePlus 12R, we announced Trinity Engine, a new set of software algorithms that help keep your phone’s memory and storage running fast and smooth for years to come. Due to an error, we stated that the storage enhanced by Trinity Engiwould be UFS 4.0 in some variants. I can now confirm that the storage in all variants of theOnePlus 12R is still enhanced by Trinity Engine but is actually UFS 3.1.

UFS 3.1 storage is the same fast storage you’ll find in phones like the OnePlus 11 Series, so your phone will still perform really well when reading and writing to memory. The OnePlus 12R also still features all the new Trinity Engine features we announced at launch, like launching apps faster than ever and keeping applications locked open for up to 72 hours, and wasfully tested using UFS 3.1 storage. I can also confirm that the OnePlus 12R was fully certified by TUV SUD using UFS 3.1 memory, and, as a result, it is still certified to remain fluent for 48 months. Your OnePlus 12R will stay fast and smooth long into the future.

On behalf of our team, I’d like to apologize to everyone for this error. We remain hugely excited about the OnePlus 12 and OnePlus 12R and hope you’ll love your device as soon as it arrives with you. Of course, I understand that some of you who have purchased or pre-ordered an OnePlus 12R may want to discuss this further with our team, and I’d encourage you to contact our Customer Service team through the usual channels.