Kuaishou and Tencent’s QQ Required to Strengthen Fraud Monitoring

The Cyberspace Administration of China announced on August 8 that, during the summer vacation, its Anti-Fraud Center monitored many incidents against minors. An administration spokesperson said that many online platforms have carried out content management and have played a role in disposing of harmful information related to telecommunications fraud. On the other hand, some websites and platforms still have problems, such as an inadequate understanding of their responsibilities and imperfect institutional mechanisms.

Lawbreakers often use “joining celebrity fan QQ chat group” as bait, claiming that gifts or star signatures would be given away to induce minors to transfer money or for click farming. Some claim to give away game items free of charge, then defraud minors of money through “activation fees, certification fees and verification fees,” which seriously endangers their physical and mental health.

Therefore, the Cyberspace Administration of China now requires social platforms and short video platforms such as Tencent‘s QQ, an instant messaging software, and Kuaishou, a popular short video sharing app, to implement content management and continuously investigate and dispose of fraudulent information, group chats and accounts. The platforms should establish and improve account monitoring and early warning mechanisms, dispose of abnormal accounts in time, and implement the real-name account registration systems.

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The platforms should also establish the fraud-related reporting mechanism, and dispose of and feedback the fraud-related reports of netizens in a timely manner. They must conduct safety assessments on existing applications, services and technologies, and rectify those that do not meet the requirements.

According to the regulators, if relevant enterprises fail to fulfill their risk control responsibilities and cause the public to be deceived, relevant departments will investigate the responsibilities according to law. It is hoped that all sectors of society will make joint efforts to actively guide minors and raise awareness of preventing telecommunications fraud.