Alibaba’s Parcel Delivery Service Cainiao Guoguo Saw a 20% Surge in Daily Delivery Volume in 2020

Cainiao Guoguo, the parcel delivery service under Alibaba Group Holdings’ Cainiao Smart Logistics Network, released a 2020 Courier Report on Jan.8, showing China’s rapid growth in the logistics sector last year.

In the past year, the national delivery volume reached 83 billion. The pandemic acted as the catalyst for Cainiao Guoguo to expand. There are more than 100,000 shipping stations and self-service shipping machines for consumers to send express deliveries.

The newly-released report shows that more than 30,000 couriers joined Cainiao Guoguo in 2020. The couriers had an average increase of 3000 yuan in monthly revenue with a 20% surge in daily delivery volume over the year.

Thanks to a highly digitalized delivery system, the platform provides quick package sorting and real-time tracking through its multiple outlets in various towns and villages.

Couriers can save up to 200 yuan in monthly phone bills and 1-2 hours of delivery time a day by joining in. According to the report, the company’s advanced technology has also attracted many female employees – 2020 saw an increase of 20% in the number of female couriers compared to the previous year.

In May 2020, Cainiao Guoguo partnered with cross-border e-commerce logistics provider For Perfect X-border to inaugurate a low-cost international delivery service. The service will reach more than 20 countries and regions, including the U.S., U.K., France, Germany, Japan, and South Korea.

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Founded in 2013, Cainiao Network aims to improve the lives of consumers, advance the development of commerce, and drive progress in society. “Behind our outstanding express delivery service, these hard-working couriers had been devoting their time and effort to build an efficient supply chain. Cainiao Guoguo is hoping to become a platform to realize our contributors’ dreams,” said Jianghua Li, CEO of Cainiao Guoguo.